OUR STORE POLICIES

At Golden Gram Jewelry, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!


RETURN POLICY

You will be eligible for a full refund (less shipping/handling) if you contact us within 10 days of purchase and items are returned unused and it the same condition as which it was received.  After 10 days, we will not offer a refund or exchange.

Please note that custom and personalized items are non-returnable.

EXCHANGE POLICY

GGJ will only replace items that are defective or damaged.  Please contact us immediately upon receipt of item.

SHIPPING POLICY

All items have a flat shipping rate of $8.00 within the U.S.



 

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